Regular product maintenance on walk in tub you purchased

Maintenance Service

We provide professional technical consultation and offer up to a 10-year product warranty (please refer to the warranty policy for details). During the warranty period, if the product experiences non-human-caused defects or malfunctions, we will provide free replacement parts or technical support. For more information, please consult our warranty policy or contact our customer service team.

Product Maintenance Instructions

1. Acrylic Surface Care
   Avoid using abrasive tools or harsh chemicals on the acrylic surface to prevent scratches and dullness. After each use, please dry the bathtub thoroughly to avoid soap residue and dirt buildup. For stubborn stains, gently wipe with a cloth dampened with rubbing alcohol. Do not use detergents containing solvents. For hardened dirt on the surface, apply a small amount of laundry powder on a damp cloth and gently rub to remove.

2. Bathtub Door Seal Care
   To prolong the lifespan of the rubber door seal, keep the bathtub door open when not in use to allow ventilation and prevent moisture damage.

3. Proper Door Operation
   When closing the door during use, ensure the handle is fully pushed to the locked position to maintain a secure seal.

4. Support and Assistance
   Should you have any questions or require further assistance, please do not hesitate to contact us. We are here to help.